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Frequently asked questions

8 questions

After purchase, your product will be delivered digitally via a download link. It will also be added to your account, where you’ll have permanent access to download it again and receive all future updates.

Some of our products require specific plugins to function properly. You can check if any are needed in the Dependencies section on the product page.

Yes, for pre-made products, delivery is instant or within a few minutes after payment is confirmed.

Yes, you will receive a receipt or payment confirmation after your purchase.

No, all purchases are for personal/server use only and may not be redistributed.

Yes, if there’s a problem with the product itself, we’ll provide a fix or updated files.

You can contact us via Discord with your idea, and we’ll guide you through the process.

Yes, we provide progress updates and previews during development.

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When you open a ticket, include the product name, your server software and version (e.g. Paper 1.21.4), and a screenshot or the error from your console.

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